Thank you for shopping at TunaByte. We sell digital goods, software, and licenses on behalf of third-party companies. Please read our Return and Refund Policy carefully before making a purchase, as it dictates your rights regarding cancellations and refunds.
Due to the nature of digital products and our agreements with third-party vendors, all sales are considered final. Once a purchase has been completed and the payment is processed through Stripe, no cancellations or standard refunds are allowed under any circumstances.
The only exception to our strict no-refund policy applies to specific subscription-based services that fail to deliver. To be eligible for this partial refund, all of the following conditions must be met:
If your purchase meets the criteria outlined in Section 2, you will be offered a partial refund. The refund amount is strictly calculated as 50% of the pro-rated value for the remaining, unfulfilled months of your subscription term.
If you believe you qualify for a partial subscription refund or have any questions concerning this policy, please reach out to our support team at: mattelab.research@gmail.com
